OUR SERVICE STANDARDS

Lekkerbreek Guest House takes pride in the fact that we care about our clients and that we always make sure our guests are comfortable.  We take the needs of our guests very seriously.

To ensure that guests feel comfortable we offer the following services:-

1. Secure Parking
Having to stress about the safety of your vehicle is a growing concern in South Africa.  For that reason our guests are provided with secure parking under shade netting during their stay.  Access to the premises is controlled at all times so that guests can have peace of mind.

2.  DsTV
All rooms are equipped with DsTV and our guests will be able to watch some of their favourite channels during their stay.

3. Clean Linen
Clean and fresh linen as well as towels are provided for guests during their stay.

4. Coffee Corner
All of the rooms have a coffee corner where guests can make coffee as and when they want to.

5.  Dietary Needs
We make sure that the dietary needs of our guests are kept in mind with the preparation of breakfast, lunch packs and dinners.

6.  Availability of Hosts
Lekkerbreek Guest House’s hosts are available 24 hours a day, 7 days per week.  Calls are always returned and the guest house can be reached through e-mail, telephone land line, cellular phone as well as fax.

7.  Maintenance
Our buildings and rooms are well maintained and is always need and tidy.  Rooms and rubbish bins are cleaned every day.

8.  Tranquility
Our garden offers a peaceful and tranquil environment where our guests can hear and sea the wonderful sounds of the surrounding bird life.

9.  Excellent Food & Beverages
Our guests can be sure to be treated like kings.  The food is always freshly prepared with the needs of the guests taken into account.  The menu includes a wide variety of choices to ensure our guests are receiving only the best food.

10.  Outside Breakfast & Dining
We can also provide breakfast and dinners outside for those guests who would like to prefer it.

11.  Client Services
Our effective way of dealing with enquiries, bookings and arrangements ensures that our guests get a fast and effective service.

Our services are complies to the highest standards and we always like our guests’ feedback.  We have a guest book that our guests fill in when they leave as to make sure we can always refer back to the services rendered.

Thanks for visiting our blog!  Hope to see you again soon!

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